"Your best people won't tell you they're struggling. They'll tell you they've accepted another offer."
Employees are an organization’s most valuable asset. The hidden cost of ignoring workplace well-being is staggering: mental health issues cost Hong Kong employers between HK$5.5 to 12.4 billion annually in absences, lost productivity, and turnover.
Currently, 77% of employees have experienced a work-caused mental health issue, and 49% report feeling burnt out, yet only 16% actively seek help. While 82% of employees have considered disengaging from their work, only 24% of Hong Kong employers offer any form of employee assistance.
At the Holistic Wellness Hub, we know that investing in well-being yields a 4.7x return on investment, with the highest returns coming from prevention rather than crisis response. Our Employee Assistance Programme (EAP) goes beyond traditional counseling, offering a multidisciplinary approach to build resilient, highly productive teams.
What We Deliver: Our 4 Core Services
We understand the real-life day-to-day scenarios that HR and management face. Our solutions are designed to address these exact pain points:
1. Manager & Staff Capability Building
- The Reality: Your line managers see employee distress before HR does. They are often the first to notice when a top performer becomes withdrawn or overwhelmed.
- Our Solution: We train your managers to recognize distress, hold the difficult conversations, and de-escalate issues properly. We offer leadership sessions, staff development days, and specialized workshops.
2. Leadership & HR Consultation
- The Reality: HR often struggles with where the "duty of care" ends during complex situations, such as a sudden emotional disclosure during a performance review or managing the psychological aftermath of a team crisis.
- Our Solution: You will have a senior clinician on call when a case turns serious. We advise you on what to say, who needs to know, and how to handle return-to-work transitions while the decision is live.
3. On-Site Assessment & Wellness Days
- The Reality: Employees appreciate well-being initiatives that they can actually see and experience directly in their busy workdays.
- Our Solution: We bring well-being to your office with mental health and sleep assessments, physiotherapist screenings, registered Chinese medicine practitioner consultations, and engaging health talks. Every participant receives individual feedback.
4. Confidential One-on-One Support
- The Reality: Employees often hesitate to use company-sponsored counseling for fear of workplace stigma or confidentiality breaches.
- Our Solution: We bring well-being directly to your workplace through mental health and sleep assessments, physiotherapy screenings, consultations with registered Chinese medicine practitioners, and engaging health talks. Each participant receives personalized feedback and recommendations.
Flexible Corporate Wellness Plans
Tell us what your team is carrying this year—whether it's restructuring, a peak season, or sudden staff turnover—and we will build a plan around it.
- Essential (A first initiative): Perfect for organizations taking their first step. Includes 1 health talk or mental health workshop, plus a staff privilege card.
- Signature (A visible annual programme): Includes everything in Essential, plus an on-site wellness day (featuring a mental health professional, physiotherapist, Traditional Chinese Medicine Practitioner, dietitian, nurse, or pharmacist) and 2 additional training sessions.
- Strategic Partner (Wellbeing built into management practice): Includes everything in Signature, plus full-year training including a manager track, a consultation retainer, an allocated number of counselling hours, and family privileges.
Extensive Well-being Course Catalogue
Leveraging our unique multidisciplinary medical background, we offer a comprehensive 2026 EAP Course Catalogue with workshops spanning 1 to 3 hours. Topics can be tailored to boost morale and create a healthier workplace. Our training series include:
- Mental Health Series: E.g., The Art of Effective Leading, Listening, and Feedback; Positive Psychology; Mindfulness Practice.
- Health & Medical Series: E.g., Sleep Well Guide; Stroke Awareness; Common Infectious Diseases.
- Chinese Medicine Series: E.g., Dietary Conditioning for Diabetes; Acupuncture Pain Relief; Office Acupressure Techniques.
- Physiotherapy Series: E.g., Office Spine Care & Relief; Sports Injury First Aid; Manual Worker Safety Protection.
- Nutrition Series: E.g., Dietitian Debunks Nutrition Myths; Dietary Changes to Beat Subhealth.
Exclusive Staff Privileges
Organizations enrolled in our Corporate Wellness Programme receive an exclusive privilege card, unlocking multidisciplinary health discounts for their staff:
- 20% OFF: Mental health & counselling services (Extendable to family on request).
- 10% OFF: Physiotherapy, Nutrition & Dietetics, and Medical Consultations.
Why Choose Holistic Wellness Hub as Your EAP Partner?
We possess a multidisciplinary medical and psychological team comprising psychiatrists, clinical psychologists, registered counsellors, physiotherapists, and dietitians. We provide support that goes far beyond traditional, standalone psychological counselling. By addressing employee health comprehensively from the perspectives of "Mind, Body, and Nutrition," we truly actualize the principle that "prevention is better than cure."
Download Our Brochures
To explore our full range of corporate solutions, services, and detailed workshop topics, please download our brochures below:
- Click here to download the Employee Assistance Programme (EAP) Service Brochure
- Click here to download the Corporate Wellness Programme Brochure
- Click here to download the 2026 EAP Course Catalogue
Connect With Us Today
Your people hold your business. Let us help hold your people. Contact us to explore how our Employee Assistance Programme can elevate well-being in your workplace.
- Email: eap.info@ucms.org.hk
- Phone: 3188 0837
- WhatsApp: 6954 8117
Want to explore our services further? Get in touch with us now.
Last updated: Sep 2026
